Caramel Consulting

Using new technologies to achieve your strategic objectives

Technology is entwined in your business and its future success. You know your business and where you want to take it.

Whatever your business objectives whether it is to

  • Increase the productive output of your organisation
  • Improve the service delivery to your customers
  • Expand to new sites – interstate
  • Acquire new businesses

Technology will play a significant role. It can either enable or hinder the successful execution of your business objectives.

Caramel can help

We understand technology in all its applications – AI, business process automation, CRMs, machine learning, ERPs– and how it can get you there.

Our job is to inform and advise you so that you make the best decisions for your business. We take your business strategy and develop the IT transformation strategy to deliver it.

Our success is based upon a rigorous methodology we have developed over the years. It ensures your IT project delivers its business and commercial outcomes.

What's involved?

Business Needs Analysis

In depth review of

  • Situational analysis of 
    • Current Technology across whole business.
    • Business processes.
    • People issues.
    • Key Production Environment and existing technical directions.
  • Understand your business strategy & drivers.
  • Budget review.
  • Defining project deliverables & commercial outcomes.

  • You can now identify areas for cost optimisation
  • Gain a bird's eye view of your IT now and where the business needs it to be

Pathway Forward

Towards achieving your business objectives

  • Clear structured steps from A to B including all technology, business, and people impacts.
  • Change management process.
  • Budget & project timelines.
  • Clear performance metrics to quantify progress.
  • Everything that requires attention is highlighted, no unexpected costs/surprises
  • Ability to seek pricing from market
  • Assess solutions based on suitability for the business
  • Gain control over project outcomes


Putting the plan into action

  • Clear communication with you about progress – including all the unexpected things that arise and how we have addressed them.
  • Actively address and eliminate all project risks.
  • Get it done.
  • Your IT project actually delivers its commercial objectives
The management process ensured the project was a complete success

When you are implementing an ERP system you need to be on the ball and well-planned out. The project was unravelling.

I got in touch with Caramel and they really helped un-pack the problems. They then went onto recruit a person with specific business process, manufacturing and training expertise to project manage the ERP implementation.

The Caramel management process ensured that their expert consultant integrated with the rest of our business and understood our needs. The project was a complete success.

Danny Elassaad, Director, CW Products

Free ½ hr strategic IT consultation

An in depth review with one of our senior engineers of your business IT providing an expert analysis of where it is falling short and how it can be improved.

High level SWOT analysis – of your current IT platforms, staff impact, IT governance and associated business processes.

Uncover the Hidden Costs – most organisations are riddled with cost leakages because of underperforming IT services.

Powerful Insight to go forward – tools, metrics and recommendations to understand where your current IT service and business processes are exposed and how to fix them.