What is it?

Basic maintenance and monitoring of your IT systems is automated freeing you up to focus on the bigger picture.

Cost control model. Your existing IT staff or IT provider liaison decides when to use Caramel.

Possibility to delegate certain projects onto Caramel to prioritise achieving strategic goals.

Customisable add on possibilities to the standard service.

Caramel Freedom vs. Assist

Caramel Freedom

Included:
  • IT Team with all disciplines
  • Network maintenance and monitoring
  • Caramel Consulting 
  • Onboarding (programming your network)
  • Phone help and support
  • Email help and support
  • Onsite help and support
  • Caramel SHIELD
      • Anti-malware protection
      • Web protection
      • Email protection
      • Spam filtering
      • Web content filtering
On demand:
  • After-hours service
  • Project delivery (guaranteed quoted-price)
Add-ons:
  • Smart device management
  • Online backup
  • Internet and data

Caramel Assist

Included:
  • IT Team with all disciplines
  • Network maintenance and monitoring
  • Caramel Consulting 
On demand:
  • After-hours service
  • Project delivery (guaranteed quoted-price)
  • Onboarding (programming your network)
  • Phone help and support
  • Email help and support
  • Onsite help and support
Add-ons:
  • Smart device management
  • Online backup
  • Internet and data
  • Caramel SHIELD
      • Anti-malware protection
      • Web protection
      • Email protection
      • Spam filtering
      • Web content filtering

Get in touch

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