To focus on the important things
- Irritating IT issues chewing up your people’s time GONE
- Fears about cybersecurity, the risk of downtime, data loss GONE
- Uncertainty about the best technology path for future growth GONE
Caramel Freedom is a total managed IT service covering every IT requirement your business has. No exclusions, no additional cost … and all at a fixed monthly fee.
We are one of the best performing units in your organisation and sit as a trusted advisor at the planning table. Your own private IT team.
With Caramel Freedom your organisation doesn’t have any technical problems – they are ours to fix. In fact, we lose money if you have problems. Which is why we invest in preventing them.
We make technology the business enabler it can be – freeing your people and your organisation to excel in what matters – servicing your customers.
Three dimensions of Freedom
Eliminating Risk – build trust
- Secure – your networks & devices are protected from cyber-attack, data theft, viruses.
- Stable – your IT works - your people, machinery, and organisation can work uninterrupted.
- Safe – your business-critical data - is backed-up every hour.
- Surveillance - 24/7/365 monitoring of all networks & devices – we will have fixed most problems before you are even aware of them.
Help – freeing your people up; saving time
- Your own dedicated team of engineers – who know you, your people, your technology.
- Fast effective resolution of IT issues – 74.6% there and then on the phone.
- Expert help with ALL technology issues including software applications.
Planning – future proofing your business
- Preparing your business’s future by ensuring that you are ahead of its rapidly changing technology needs.
- 12-month network/devices upgrades plan, including disaster recovery.
- 3-year budgeting in line with future business changes.
Caramel Freedom |
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Caramel Assist |
Included:
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Included:
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On-demand:
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On-demand:
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Add-ons:
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Add-ons:
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