This protocol encompasses protection for your organisation via several crucial areas of your business including; Web Filtering, Email Filtering, PC & Server Security Patches, Anti-Malware Software, Employee Education, Unauthorised Device Usage and more.
Disaster Recovery is about what you do in the event that your IT fails. A disrupted IT Service could mean costly downtime for your payroll, your production or your whole network, and your business could actually grind to a halt. All businesses need to plan for Disaster Recovery.
Imagine having a direct phone number for your organisation to call, just for your IT Support, and having that phone call answered within 60 seconds or less, every time. No call waiting or menus, just your own dedicated Caramel IT Team.
We know that the best laid plans in IT are often not realised as quickly as the business demands. This can result in costly employee downtime and workarounds for your staff as they struggle to sort out the IT problems themselves.